Refund Policy
We take great pride in the craftsmanship and heritage of every saree we offer. Each piece is carefully inspected before shipping. However, if you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery at Ushnakmalmoolchandbanaars@gmail.com / +91 9214817898.
Our team will review your request and offer a replacement or credit note after assessing the returned item.
Please note:
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Sarees once cut, worn, or altered cannot be returned.
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Handwoven textiles may have slight irregularities that are natural and not considered defects.
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Refunds are only processed if the item is found faulty at our end; otherwise, we offer exchange or credit notes.
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Return shipping costs are the customer’s responsibility unless the return is due to our error.
